Chrysalis Beaute - Terms & Conditions
TERMS AND CONDITIONS
Last Updated: April 26, 2026
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AGREEMENT TO TERMS
By accessing or using the services provided by Chrysalis Beauté Med Pa Inc. ("Chrysalis Beauté," "Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website, book appointments, or communicate with us.
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SERVICES OVERVIEW
Chrysalis Beauté is a medical aesthetics practice operating in Ontario, Canada. The services we provide include, but are not limited to: aesthetic consultations, neuromodulator injections (such as Botox and Dysport), dermal filler treatments, skin treatments, post-treatment care, and related medical aesthetic services.
All treatments are performed by a licensed nurse injector and require an in-person consultation, medical history review, and signed informed consent prior to administration.
The specific services available are described on our website at https://www.chrysalisbeaute.ca/ and may be updated from time to time.
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USE OF WEBSITE AND SERVICES
Eligibility
You must be at least 18 years of age and legally capable of entering into binding contracts to use our services. Treatments for individuals under 18 require additional consent from a parent or legal guardian. By using our services, you represent that you meet these requirements.
Permitted Use
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:
- Provide false or misleading information, including inaccurate medical history
- Impersonate any person or entity
- Interfere with or disrupt our website or services
- Attempt to gain unauthorized access to our systems
- Use our services for any illegal or fraudulent purpose
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CONSULTATIONS, BOOKINGS, AND TREATMENTS
Consultation Required
Certain treatments require a consultation prior to booking. During the consultation, we will review your medical history, discuss your goals, assess suitability, explain risks and expected outcomes, and obtain informed consent.
Non-Binding Quotes
Pricing information provided through our website, marketing materials, or initial inquiries is preliminary and may be adjusted based on the specific treatment plan determined during your consultation. Final pricing will be confirmed in writing prior to treatment.
Appointment Booking and Cancellation
- All appointments must be booked in advance through approved channels (website, phone, SMS, or in person)
- We require 24 hours' notice for cancellations or rescheduling
- Late cancellations or no-shows may be subject to a fee
- Deposits, where required, are non-refundable but may be applied toward a rescheduled appointment
Right to Decline Treatment
We reserve the right to decline or postpone any treatment if, in our professional judgment, the treatment is not appropriate for you based on your medical history, current condition, expectations, or any other relevant factor.
Payment
Payment is due at the time of service unless otherwise agreed in writing. We accept commonly used payment methods. All sales of completed services are final. Refunds are not provided for treatments that have been administered.
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MEDICAL DISCLAIMER
Information provided on our website, in marketing materials, in consultations, or through SMS or email communications is for general informational purposes only and does not constitute medical advice.
Individual results from aesthetic treatments vary and are not guaranteed. Aesthetic treatments carry inherent risks, which will be discussed with you during your consultation. By undergoing treatment, you acknowledge and accept these risks as outlined in your signed informed consent documentation.
Always consult a licensed medical professional before making decisions about your health or undergoing any aesthetic procedure.
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DISCLAIMERS AND LIMITATIONS
No Guarantees
While we strive to provide accurate information and high-quality care, we make no guarantees regarding:
- Specific aesthetic outcomes or results
- The longevity or duration of treatment effects
- Suitability of any particular treatment for any individual
- Uninterrupted access to our website or online booking services
As-Is Service
Our website and online services are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Chrysalis Beauté Med Pa Inc., its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or communications, even if we have been advised of the possibility of such damages.
Our total liability for any claim related to a treatment shall not exceed the amount you paid for the specific service giving rise to the claim.
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INTELLECTUAL PROPERTY
All content on our website — including text, graphics, logos, images, branding, photographs, and videos — is the property of Chrysalis Beauté Med Pa Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
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PHOTOGRAPHY
We may take photographs before, during, and after treatments for medical record-keeping and treatment planning. Use of any photographs for marketing, educational, or promotional purposes requires your separate written consent.
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PRIVACY AND PERSONAL INFORMATION
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal and health information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
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SMS / TEXT MESSAGING TERMS AND CONDITIONS
Compliance Statement
Chrysalis Beauté Med Pa Inc. complies with Canada's Anti-Spam Legislation (CASL), the Telecommunications Act, CRTC requirements, applicable Canadian carrier guidelines, and A2P 10DLC messaging standards.
Consent Requirements
By providing your mobile phone number and checking the applicable consent boxes on our forms, you provide your express written consent to receive text messages from Chrysalis Beauté Med Pa Inc. at the number provided. Your consent is specific to the message types you select:
- Transactional Messages: Non-promotional messages including appointment confirmations, reminders, pre-treatment instructions, post-treatment aftercare, booking and rescheduling notifications, and customer service responses
- Marketing Messages: Promotional content, special offers, and educational content (optional and separate from transactional consent)
Important: Providing your phone number alone does NOT constitute consent. Consent must be explicitly granted through the checkboxes on our forms. Marketing consent is entirely optional and is not required to book appointments or receive treatments.
Message Types and Content
Messages from Chrysalis Beauté will clearly identify the sender and may include:
- Appointment confirmations and reminders
- Pre-treatment instructions and post-treatment aftercare
- Booking, rescheduling, and cancellation notifications
- Customer service and support responses
- Marketing promotions and special offers (only if you opted in)
Message Frequency
Message frequency varies based on your interaction with our services:
- Transactional messages: Variable frequency based on your appointments (typically 2–6 messages per appointment cycle)
- Marketing messages: Up to 2 messages per month maximum (only if you opted in)
We will not send non-urgent messages outside of 9:00 AM to 9:00 PM in your local time zone.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier's plan. You are responsible for any charges incurred from your carrier for receiving or sending text messages. Contact your mobile carrier for details about your messaging plan. We are not responsible for carrier charges.
Carrier Coverage
Our SMS service is available on major Canadian carriers, including Bell, Rogers, Telus, Freedom Mobile, and other participating carriers. Carrier coverage and message delivery are not guaranteed.
How to Opt Out (STOP)
You can opt out of receiving text messages at any time by:
- Replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message
- Calling us at +1 (289) 272-3379
- Emailing us at info@chrysalisbeaute.ca with your opt-out request
After you opt out, you will receive one final confirmation message acknowledging your request. You may continue to receive messages briefly as messages already in transit are delivered. Opting out of marketing messages does not affect transactional messages related to active appointments.
How to Get Help (HELP)
For assistance with our SMS service:
- Reply HELP or INFO to any message
- Call us at +1 (289) 272-3379
- Email us at info@chrysalisbeaute.ca
- Visit our website for support information
Privacy and Data Sharing
Your SMS consent and mobile phone number are NOT shared with third parties for their marketing purposes. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share your information only with:
- SMS service providers and telecommunications carriers necessary to deliver our messages
- Service providers who assist with our business operations under strict confidentiality agreements
For complete details on how we handle your information, please review our Privacy Policy.
Consent Revocation and Re-Consent
Your consent can be revoked at any time using the opt-out methods described above. If you wish to receive messages again after opting out, you may re-consent by:
- Submitting a new form with consent checkboxes selected
- Contacting us directly to reinstate messaging
- Replying START or UNSTOP to re-subscribe
Change of Phone Number
If you change your phone number, you must notify us promptly to update your contact information and ensure messages are not sent to your old number. You are responsible for informing us of any changes to your mobile number.
Disclaimer of Warranties for SMS Service
We do not guarantee that:
- Messages will be delivered without delay
- Messages will be delivered at all
- Service will be uninterrupted or error-free
- Messages will be compatible with all mobile devices
SMS services are provided "as is," and we are not liable for any delays, failures, or errors in message delivery that are beyond our reasonable control, including carrier-related issues.
Compliance Updates
We continuously monitor and update our SMS practices to ensure ongoing compliance with CASL, CRTC, A2P 10DLC standards, and carrier requirements. These Terms may be updated to reflect regulatory or operational changes.
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THIRD-PARTY SERVICES
Our website and services may integrate with or link to third-party services, including scheduling software, payment processors, communication platforms, and analytics providers. We are not responsible for the actions, policies, or content of these third parties. Your use of any third-party service is at your own risk and subject to that service's terms and policies.
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INDEMNIFICATION
You agree to indemnify and hold harmless Chrysalis Beauté Med Pa Inc., its officers, employees, contractors, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
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MODIFICATION OF TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
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TERMINATION
We may terminate or suspend your access to our website or services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, and governing law — will survive.
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GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
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DISPUTE RESOLUTION
Any disputes arising from these Terms or your use of our services shall first be addressed through good-faith discussion. If a dispute cannot be resolved informally, it shall be resolved in the courts of the Province of Ontario, located in the Region of Peel, which shall have exclusive jurisdiction.
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SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
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ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any signed informed consent documents, constitute the entire agreement between you and Chrysalis Beauté Med Pa Inc. regarding your use of our services.
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CONTACT US
If you have questions about these Terms and Conditions, please contact:
Chrysalis Beauté Med Pa Inc.
106-57 Mill Street North
Brampton, Ontario L6X 1S9
Canada
Phone: +1 (289) 272-3379
Email: info@chrysalisbeaute.ca
Website: https://www.chrysalisbeaute.ca/
